Don’t say “I’m writing to apply for…” — they already know!Start with impact: “With over 5 years of customer service experience, I help teams deliver fast, friendly service that keeps… 💡 Quick Tip #9 – Cover letter? Start strong.

Recruiters only spend 6–10 seconds scanning your CV. Focus on the most recent and relevant jobs. Cut anything over 10 years old unless it’s still important.

The Work Experience section is one of the most important parts of your CV. It shows what you’ve learned in previous jobs — especially the skills you can transfer to… CV Quick Tip #6:

Volunteering counts! It shows initiative, skills, and dedication. Add a “Volunteer Experience” section on your CV with your role, dates, and key contributions—especially if it relates to the job you… Quick Tip #5: Highlight Volunteering Experience

If you’ve had several short roles, group similar jobs under a single heading like “Various Customer Service Roles” with dates spanning the period. Focus on the skills and achievements gained… Quick Tip #4: Handling Short-Term Jobs on Your CV

Don’t panic if you have gaps in your work history! Be honest and brief — use simple explanations like “Travelled,” “Family Care,” or “Skills Development.” Consider adding any courses, volunteering,… Quick Tip #3: How to Address Gaps in Your CV

Go beyond listing your duties. Highlight your accomplishments with numbers or results whenever possible — for example, “Increased sales by 20%” or “Led a team of 5.” This makes your… Quick Tip #2: Showcase Achievements, Not Just Duties